If you or someone you know is struggling, you are not alone. You'll find many supports, services and treatment options within our network that may help. A change in behavior or mood may be the early warning signs of a mental health or substance use condition and should never be ignored. If you or a loved one needs assistance, seek help today.
ADHD is one of the most common disorders affecting children. When managed appropriately, medication for ADHD can control symptoms of hyperactivity, impulsiveness and inability to concentrate. To ensure that medication is managed correctly, it is important that children be monitored by a pediatrician or their behavioral health provider. If your child has been given a new prescription for ADHD medication, schedule a follow-up appointment with their provider for 2-3 weeks after starting medication.
Antipsychotic medications can increase a child's risk for developing serious metabolic health complications. Given the risks, a blood test to measure sugar (glucose) and “bad” cholesterol (LDL) levels are important. These tests should be completed at least annually and the results communicated to members of your child’s treatment team, which can include the primary care physician and other behavioral health providers.
If you think you, a family member or a friend is having a problem with their mental health, drugs or alcohol, talk to them to provide positive support to help them get the help they need.
NAMI (National Alliance on Mental Illness) also offers a six-session education program for parents, caregivers and other family members who provide care for youth who are experiencing mental health symptoms. This program is free and available online through NAMI Basics OnDemand.
Mental health and addiction treatment services are available to you and your family. Your recovery may include one or more of the following types of treatment:
Doctors, other health care providers, and hospitals that have contracted with us to provide medical care to our members are called in-network providers. A provider that hasn’t contracted with us is called an out-of-network provider.
If you choose to see a provider that is out-of-network – other than in an emergency or with prior approval* – you may have to pay the full cost of the service yourself. It is important to follow your health plan benefit rules to avoid large out of pocket expenses and/or denial of payments.
*There are certain medical services that require prior approval. See our Medical Management page for more information.
Call the Customer Care Center number on the back of your insurance card or use our online provider search to find in-network care choices.
If you are in emotional crisis, thinking about suicide, or are concerned about someone who might be, call 911 or go to the nearest emergency room. You can also call the National Suicide Hotline at 1-800-273-8255 or contact the Crisis Text Line by texting HOME to 741741.
If you are in emotional crisis, thinking about suicide, or are concerned about someone who might be, please call 911 or go to the nearest emergency room. You can also call the National Suicide Hotline at 800-273-8255 or contact the Crisis Text Line by texting HOME to 741741.