Contact WellFirst Health — provided by SSM Health Plan

African-American customer service representative

Customer Care

African-American businessman in an office

Sales & Client Services


Media Inquiries

For news stories or media inquiries related to WellFirst Health.


Phone & Fax

You can contact WellFirst Health Customer Care at the following numbers:

Hours

  • Monday - Thursday:
    7:30 am - 5 pm
  • Friday: 8 am - 4:30 pm

Mailing

WellFirst Health
PO Box 56099 
Madison, WI 53705 

WellFirst Health
1277 Deming Way 
Madison, WI 53717

Emergency

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

Find a Location

 

24 Hour Nurse Hotline

We offer a free telephone service available to WellFirst Health members 24 hours a day365 days a year. So, please call us, anytime. We'll be here for you.

1-833-925-0398

 

Nurses taking customer service calls